Nautika Centar Nava is one of the oldest privately owned nautical companies in Croatia. We started as a charter company in 1990 and evolved to a firm with over 30 employees, experts on boating industry.
Our greatest asset is our team - a group of well trained, educated experts and our vision is to stay the leading company in the boating industry, in Croatian and European market, as well as remote markets outside Europe, through quality and excellent customers relations.
Our mission is to ensure stable growth of our company, retain and/or attract the best employees and invest in their education and training and achieve competitive advantage in all relevant markets via service quality and without lowering our prices.
The charter contract is concluded between the Charterer obtained by GotoSailing.com and the Charter Operator.
GotoSailing.com acts as an intermediary between Charter Operator and Charterer, and is responsible for -on a trust basis - receiving the payment for the charter fee paid by the Charterer and then transferring the received payment on to Charter Operator.
From the moment the Charterer has signed the inventory list/handover report or has moved onto the boat with his/her crew and the luggage, the boat shall be deemed to have been handed over to the Charterer.
Charter Operator undertakes to make the boat available on behalf of the Charterer in perfect condition and on the agreed date.
GotoSailing.com recommends that Charter Operators obtain appropriate insurance for their charter services.
Charter Operator and GotoSailing.com strongly recommend Charterer to obtain deposit and travel insurance.
If the Charter Operator fails to provide the boat on the agreed date because of unseaworthiness as a consequence of damage incurred during the previous charter or for any reason beyond the control of Charter Operator, the Charter Operator shall have the right to provide the Charterer with a boat that is at least of equivalent standard, for example, a boat with the same number of berths, or to refund the full charter fee. In this case, the Charterer wouldn’t have the right to make further demands for damages. The amount of this refund will be a percentage of the charter fee and depend on the actual period of time the boat remains unfit to sail.
Charterer expressly declares that s/he is sufficiently qualified to operate a boat within the territory stated in contract, that s/he has a valid certificate of competence and will provide proof of the nautical miles s/he has completed. For a bareboat charter, at least two passengers of a bareboat charter should be qualified by certification to navigate sailing boats at open seas.
Some destinations will require the charterer to have a valid VHF Certificate of Competency in addition to a valid skipper license for the Country of charter. Please contact Customer Service for specific requirements.
If the Charter Operator determines that the Charterer is not sufficiently competent to operate the boat, Charter Operator reserves the right to require the Charterer to hire a skipper selected by the Charter Operator, which will be paid by the Charterer.
In case of noncompliance with the obligations above, even if such noncompliance is not attributable to the Charterer, the Charterer explicitly releases the Charter Operator from any responsibility regarding the maritime und customs authorities for any lawsuits, proceedings, fines, and confiscation.
The Charterer is liable towards the Charter Operator for any acts and/or omissions and their consequences. The Charterer shall take good care of the boat and return it in good condition. S/he shall be liable for any damages to the boat, including its equipment and accessories.
Before taking over the boat, the Charterer shall check its inventory and assure himself/herself that the boat is in perfect condition. Any complaints must be stated to Charter Operator before signing the handover report and starting the cruise. Deficiencies emerging after handover of the boat or any existing latent deficiencies do not entitle the Charterer to reduce the charter fee, except in cases in which these deficiencies were already known to Charter Operator, or not known to Charter Operator because of gross negligence.
The Charterer warrants joint responsibility for all crew Members on-board. All consequences arising from the Charterer's or other crew Members on board not respecting the liabilities above are the sole responsibility of the Charterer.
In the event of noncompliance with the obligations above, even if such noncompliance is not attributable to the Charterer, the Charterer explicitly releases the Charter Operator from any responsibility vis-à-vis the maritime und customs authorities for any lawsuits, proceedings, fines, and confiscation. The Charterer is liable for any acts and/or omissions and their consequences, towards the Charter Operator.
The charter contract remains in effect until the boat has been returned. The Charterer agrees to pay the additional charter fees accumulated until the date of return.
In the event of damage to the boat, the Charterer shall give immediate notice to Charter Operator.
If the damage that does not prevent the continued use of the boat, the Charterer must return to the agreed port of return in good time, at least however 24 hours before the agreed date, so that the necessary repairs can be made and the next charter is not effected.
In the event of serious damage like running aground, broken mast, or similar, the Charterer must first prevent any further damage, immediately notify Charter Operator, wait for Charter Operator’s instructions, and then follow these instructions.
Towing is in the capacity of Charter Operator. In any case where the towing of the boat is necessary, Charterer has to inform Charter Operator. The Charterer may accept being towed by another boat only in an extreme emergency. The Charterer must agree upon the towing and/or salvage fee with the skipper of the other boat before accepting the tow rope. This fee may not exceed the amounts fixed by International Law of the Sea.
In case of damage to or loss of the boat or its equipment, the Charterer shall bear the costs thereof; but, except in cases of gross negligence or intent, the sum must not exceed the security deposit. The loss of the dinghy and/or the outboard motor is not covered by the deposit and hull insurance. The security deposit will be refunded only after the boat has been redelivered to the port of departure in proper condition. If it is necessary to make repairs or a replacement purchase, the security deposit will temporarily be withheld and be settled only after all invoices plus any additional expenses are presented.
If the trip is terminated – for compelling reasons – at another location than agreed, the Charter Operator and GotoSailing.com must be notified as soon as possible. The Charterer may leave the boat only to qualified crew Members until the Charter Operator is able to take over the boat. If the boat has been accepted at the port of return in perfect condition or handed over to the next crew with the participation of the Charter Operator, the boat shall be deemed properly redelivered.
If the chartered boat is completely inoperable, the Charter Operator is not obligated to provide a replacement boat for the remaining charter period.
After return, the Charterer and the Charter Operator shall agree on a date and time for the redelivery of the boat. Upon redelivery, an inspection will be carried out and an inventory will be performed. Proper redelivery shall be deemed effected when this has been confirmed by the Charter Operator.
It is mandatory to return to the agreed port. Failure to do so because of adverse weather conditions has no influence on this obligation. The boat must be redelivered at the agreed date and time. In the event of culpable delay, the Charter Operator is entitled to claim damages.
In case the Charterer wants to sail outside the designated sailing area stated below, the Charterer will be liable to inform GotoSailing.com and the Charter Operator about their intentions before booking confirmation. This must be done in order for the boat to be insured and registered for that occasion, and simultaneously the Charterer shall be charged for the stated additional insurance and registration costs, along with any extra costs that may arise for the Charter Operator because of this request. It’s also possible for Charter Operator to request a higher security deposit in such cases. Charterer hereby agrees that, if sailing outside of the designated sailing area, the Charterer should be prepared to organize boat’s maintenance and repairs on his/her own, and on his/her own cost, as most commonly the Charter Operator’s maintenance and intervention services do not cover those areas. Charter Operator shall inform the Charterer about their procedures in such cases.
The Charterer must send a correctly filled crew list not later than the days stated below before the first day of charter . The Charterer agrees that s/he is the main contracting party for the boat charter, and that Charterer is responsible for the other crew Members on board. Also, it is recommended to send an estimated time of arrival along with the crew list prior to the first day of charter, in order for the base staff to handle the check-in procedure as best as possible. If Charterer has booked a transfer (e.g. from airport), it is obligatory to send detailed arrival and departure information in advance as the number of days required stated below.
Charterer is responsible for the accuracy of the information delivered in the crew list, including validity of all passports, visas, licenses and other identification documents. Charterer and other crew Members are responsible to obtain appropriate visas for all countries they travel to, if applicable. The Charterer acknowledges that the sailing license is a very important document for bareboat charter and that s/he is legally responsible for its accuracy and trust.
At the time of taking over the boat, the Charterer is obliged to give to the representative of Charter Operator a verified voucher including all Charterer’s data and charter appointment, with an insight into the original document of the skipper's license. Also, identification documents (e.g. passports) of all guests on board must be provided for the reexamining of the crew list. At the time of taking over the boat, the Charterer shall examine the inventory list together with the representative of Charter Operator and confirm the condition of the delivered boat with his/her signature. The same procedure shall be followed with the instruments aboard.
Once the Charterer confirms that the boat and its equipment are in order, any possible complaints from the Charterer would not be accepted. If any part of the boat is damaged or lost during the previous charters, and if it is impossible to obtain the new boat parts before the date of the new charter and if their loss will not seriously affect the security of navigation, the Charterer will not be able to cancel the charter or to demand a reduction of the charter price. Charterer acknowledges that such situations are consequence of damages caused by a previous Charterer and are not under control of neither GotoSailing.com nor Charter Operator.
In the Mediterranean, most charter periods are always from Saturday to Saturday, for one reason - optimization of schedules. Check-in is usually done on Saturday afternoon. The charter base manager will often ask you to return to the port the following week on Friday night to be ready for disembarking on Saturday morning. The technical team and cleaning team will then need to prepare the boat for the following clients. Weekly charter/rental is shortened by half a day to give some time for the base to intervene between each charter/rental. In other destinations, the charter/rental is not necessarily seven days long nor Saturday to Saturday and embarkment takes place usually around in the late afternoon, disembarkment takes place usually in the morning. Please check below for check-in and check-out times.
When returning the Boat and re-checking the boat based on the inventory list, the fuel tank shall also be examined. If the fuel tank is not full, the Charter Operator shall typically charge the Charterer for the fuel (calculated according to the maximum motor consumption for specific motor hours) plus a service fee. Also, if any damages are found during the boat’s examination, Charterer shall pay for damages as stated in the “Security Deposit” section. On the other hand, if the boat is returned in good state and a full fuel and water tank, the whole deposit should be returned to the Charterer by Charter Operator. Please check below for check-in and check-out times.
If Charterer takes the boat back to a port that is not stated in the contract as the destination port, the Charterer must pay all costs for the boat’s transport to the destination port, including all remuneration costs for the next Charterer of the boat, plus a penalty fee of 5.000 Euros per day for each day it is required to take back the boat to its destination port.
Running behind schedule due to weather conditions is not justified because it is necessary to keep the boat at an appropriate distance from the charter base during the last 48 hours before the charter ends. If the Charterer wishes to prolong the charter, for whatever reason, s/he should inform GotoSailing.com and the Charter Operator about his/her intentions immediately. Charter Operator or GotoSailing.com shall in return inform the Charterer whether the desired prolongation is possible or not. If the prolongation is possible and confirmed, and the Charterer has paid for it, GotoSailing.com will organize for all the necessary paperwork for additional days such as prolongation of the booking, prolongation of the crew list, etc.
Typically in boat charter industry, the boat is to be handed over with full fuel and water tanks, and it has to be returned to the charter base in the same state - with full fuel and water tanks. Due to the fact that boats are expensive property and require a certain level of skill to operate them, Charter Operator may ask the Charterer (or their skipper) to demonstrate their navigation skills in presence of a representative of Charter Operator. The costs for the demonstration - if it should take place- shall be paid by Charterer and the time spent for testing shall be included in the charter period of the boat. If the Charter Operator determines that the Charterer (skipper) is not qualified enough, Charter Operator shall hire a professional skipper and the costs for such a service shall be paid by Charterer based on the current price list. If the Charterer refuses the assigned skipper, s/he will be forbidden for sail out, the charter contract shall be immediately terminated and the paid amount shall be kept without any rights of reimbursement.
If you have special needs like a wheelchair accessible boat, you must contact Customer Service or the Charter Operator and make sure that special needs can be met. This has to be done before booking the boat. Any inquiry after the booking will be subject to relevant Charter Operator’s Booking Conditions. Please note that all special requests are determined by availability and cannot be guaranteed. Depending on the policy of the related Charter Operator, your reservation may be cancelled without any refunds or modified if special needs cannot be met. If available, your request will be confirmed before your booking.
If Charterer requires a skipper and/or a cook, and/or a hostess and/or other professional crew aboard, it would be necessary to point it out during the booking process. If Charterer does not require a skipper, the copy of his/her skipper's license must be sent on the occasion of boat's booking, for approval and verification. If the license is not approved by Charter Operator, the Charterer will be obliged to hire a professional skipper.
For some boats, regardless of Charterer’s licenses, Charter Operator may state that a professional skipper and/or other professional crew members are obligatory. This will be indicated during the booking process. Charterer and Charterer’s other crew members on board should treat the boat’s crew with proper professional respect, and should allow them a proper amount of daily rest. According to usual charter standards, the Charterer is financially responsible for the food for the crew through the charter period.
Extras, (e.g. skipper, gennaker, auxiliary engine, one-way options, transfers, etc.) for which an extra payment must be done based on the effective price list of Charter Operator, must be requested by Charterer and accepted by Charter Operator before booking confirmation. Charterer may ask for additional extras even after the booking confirmation. In this case the Charter Operator will take reasonable effort to organize provision of the newly requested extras to the satisfaction of Charterer, and will inform the Charterer whether if it is possible to modify the Booking Conditions with the new extras or not. Charterer acknowledges that the Charter Operator is not obliged to provide newly requested extras at that point in time. At the latest, all extras must be confirmed in writing by both sides not later than the number of days stated below before the beginning of the charter date.
The boat and her equipment are insured by the Charter Operator. The liability of the Charterer is limited to the amount of the security deposit as shown above. The insurance covers damage and injury to any third party, but the third party does not include any person aboard the Charterer’s boat or in his party.
The Charter Operator’s place of residence shall be the place of jurisdiction.
If a provision of this Agreement is or becomes invalid, the validity of the remaining provisions of these General Terms and Conditions shall not be affected thereby. However in this case, the parties are mutually obliged to replace this invalid provision by a legally effective provision that comes as close as possible to the intentions of the parties hereto.
If the booking is cancelled by Charter Operator for reasons like severe damages on the booked Boat or other unforeseen circumstances effecting the Boat, then the Charter Operator may offer to Charterer:
a) booking of another Boat of similar size and with similar features, if possible or b) a refund of all amounts received from Charterer for the Boat
Charterer acknowledges that in cases where the Boat is severely damaged during previous charters, or as a result of events such as Acts of God, neither Charter Operator nor GotoSailing.com are objectively guilty for, and thus Charterer shall aim to be cooperative in finding an appropriate alternative solution under the given circumstances.
Payment must be made either by bank card or bank transfer. In the case of bank transfer, Charterer must state the booking code given in the description of the payment. Charterer must send a copy of the bank transfer by email to GotoSailing.com upon payment.
For boat and/or cabin bookings with credit card, your credit card will be charged by GotoSailing.com for the full price upon reservation and confirmation of the booking. Please check the booking details carefully for any such circumstances before making your reservation.
For bookings with bank transfer payment, the Charterer can make a payment via bank transfer in order to reserve a boat. In this case, a non-refundable amount 10% of the total charter fee will be charged on the Charterer’s credit card or any other payment system until the Charterer transfers the rest of the fee into the GotoSailing.com’s bank Account within 3 (three) business days. If the bank transfer does not take place within the stated time period, the reservation of the Boat will be cancelled without any refunds.
Security deposit is an amount Charterer leaves as a deposit against any damage Charterer may cause to the boat. It is fully refundable, and it is refunded at the end of the charter if no damage is caused. It is possible to insure security deposit by simply following the instructions on the booking page.
When Charterers make and Charter Operators accept a booking, they are entering into a contract directly with each other. GotoSailing.com is not and does not become a party to or other participant in any contractual relationship between Charterers and Charter Operators, nor is GotoSailing.com an insurer or mediator to settle any dispute between Charterer and Charter Operator.
The security deposit is to be paid directly to the Charter Operator before embarkment on the boat. The details of the payment method is on right column and also in your confirmation email. After the charter is completed, the whole security deposit will be repaid to the Charterer, unless any damage to the boat or loss of equipment has occurred.
However, if the damages have occurred, then security deposit will be retained partly or fully by the Charter Operator, depending on size of the damage. Some typical practices are as follows:
If the Charterer requests a small change in the booking details of charter (e.g. change of name or similar) within 10 days of the first day of the charter, changes are possible; no changes are guaranteed for the last 10 days prior to the first day of the charter.
If the Charterer requests a major change in the charter period of the booked boat, and/or a change of the boat or base, or any other major change, Charter Operator reserves the right to charge for the cancellation of the original booking. On the other hand, Charter Operator may choose to accept the requested change without charging to the Charterer the cancellation of the original booking. Please contact Customer Service for any major change.
Both Charter Operators and Charterers are bound by the local laws and regulations at all times. Things which are legal in certain countries may be illegal in others. You should examine applicable restrictions. If you have questions about how local laws apply to your Boat Listings and charter services on GotoSailing.com, you must seek legal guidance
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